Welcome to 2S Creations. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General Overview

These Terms & Conditions govern the use of our website and the purchase of acrylic frames and artwork from 2S Creations.
By using our services, you accept and agree to comply with these terms.

2. Products & Services

• All products sold by us are custom-made based on customer inputs.

• Product images on the website are for representation; actual colors may vary due to lighting or screen differences.

• We reserve the right to update, modify, or discontinue products without prior notice.

3. Order Process

• Orders are confirmed once payment is completed.

• Customers must ensure all details (photos, spelling, size, customization notes) are correct before placing an order.

• 2S Creations is not responsible for errors caused by incorrect customer input.

4. Pricing & Payment

• All prices mentioned on the website are final and inclusive/exclusive of taxes as stated.

• We reserve the right to change prices at any time.

• Payments are processed securely through trusted payment gateways.

• We do not store or have access to full card/payment details.

5. Shipping & Delivery

• Delivery times mentioned are estimates; delays may occur due to courier partners or unforeseen events.

• Once dispatched, tracking details will be shared with the customer.

• Shipping costs (if any) will be displayed at checkout.

6. Cancellation Policy

• Orders can be cancelled within 2 hours of placing the order.

• After this period, production begins and cancellation is not possible.

7. Return & Refund Policy

• Customised products are not eligible for refunds.

• Replacements are provided only for damaged or incorrect items, as per our Refund Policy.

• Customers must report issues within 24–48 hours of delivery with proof.

8. Intellectual Property

• All images, designs, logos, and content on the website are the property of 2S Creations.

• Users cannot copy, reproduce, or use our content without permission.

9. User Responsibilities

You agree not to:

• Misuse the website or attempt unauthorized access

• Submit harmful content (viruses, malicious code, etc.)

• Violate any applicable laws or regulations

10. Limitation of Liability

• 2S Creations is not liable for delays, losses, or damages caused by courier companies or customer errors.

• We are not responsible for minor color variations or differences due to user-uploaded images.

• Our maximum liability shall not exceed the value of the order placed.

11. Third-Party Links

Our website may include external links.
We are not responsible for the content or policies of these third-party websites.

12. Changes to Terms

We may update or modify these Terms & Conditions at any time.
Continued use of the website means you accept these changes.

13. Contact Us

For questions or support, contact us:
📩 Email: your email
📞 Phone: your number
📱 Instagram/WhatsApp: your handle